Confessions of a Better connected reviewer

Last summer I joined the team responsible for conducting the annual Better connected survey of local gov websites, published today. Find out how I got on. Continue reading

Could the EU cookie law be harming web accessibility?

The EU’s Privacy and Communications Directive came into force last May, and was arguably so complex to implement that UK organisations were given a year to work out how to comply. As organisations start to implement their various solutions, I take a look at the potential accessibility and usability issues. Continue reading

Tartan Tweetmeet (in 500 words or less)

Last night’s Tartan Tweetmeet was, by all accounts, a great success. Continue reading

Getting social media right (or, how NOT to do Facebook)

How far we’ve come. Not that long ago, many of us felt like we faced an insurmountable brick wall. Social media remained a black art in so many organisations – … Continue reading

Social Media awards for revamped youth parliament campaign

Last year we won a number of accolades for our use of social media to promote the 2009 Scottish Youth Parliament elections. I blogged at the time that we would … Continue reading

ScotGovCamp 2011 tickets now available

We’ve updated the ScotGovCamp website with a few more details of the 2011 event, and I’m pleased to say that booking is now open. The event takes place on Saturday … Continue reading

Walsall Council in round the clock Tweet experiment

Walsall Council have just wrapped up a round the clock Twitter marathon, during which time they tweeted about their services and the various things happening in the area. @walsallcouncil posted … Continue reading

5 radical approaches to Intranets

We’re currently redeveloping our staff Intranet, and as part of this exercise I’ve been trying to radicalise my own thinking about what we want our Intranet to do – to … Continue reading

Election Count 2.0 in Edinburgh

Over the past year or two there has been a palpable surge of interest in using Web 2.0 in the public sector, and in most cases that’s a very positive … Continue reading

Better Connected 2010 – comparing the 4 star homepages

As we’re currently considering designs for our organisation’s new website homepage, I thought it would be interesting to bring together all of the 11 local authority websites which were awarded … Continue reading