2nd draft of Web Accessibility code of practice

Yesterday I had a message from Jonathan Hassell, Head of Usability and Accessibility at the BBC, to let me know about the 2nd draft of the much publicised BS8878 British … Continue reading

Online surveys – top 10 assumptions to avoid

When considering some of the recent online surveys that I’ve seen or been involved in setting up, I’m reminded of the saying: Never assume. It makes an ass of u … Continue reading

HUWY.eu – a youth participation project

Earlier today I went along to the e-Science Institute in Edinburgh to attend the launch of a new project aimed at getting young people talking about policies and laws which … Continue reading

Hard lessons in social media: Online polls

I’ve just updated my list of social media lessons learned the hard way with details of an online poll which appears to have backfired. In summary, part of a multi-million … Continue reading

Slippery deadlines not good for business

I’ve had cause to think about this subject recently when we had a bit of a palaver over the public deadline for our online school enrolment forms. Released in mid-November, … Continue reading